eSIM, or embedded SIM, is a digital SIM card embedded within your device. It allows you to activate cellular service without a physical SIM card.

A major difference between eSIM and physical SIM cards or WiFi routers lies in the convenience and flexibility offered by eSIM technology. Unlike physical SIM cards that require insertion and removal, eSIMs are embedded directly into compatible devices, eliminating the need for physical cards and facilitating seamless switching between mobile networks and plans. Moreover, eSIMs enable users to activate mobile plans instantly, without the hassle of purchasing and installing physical SIM cards or renting WiFi routers. This digital solution simplifies travel and provides users with greater control over their connectivity options, making eSIMs a preferred choice for modern travelers.

Before getting eSIM, please make sure your phone is unlocked and compatible with eSIM. Certain devices of the same model may or may not support eSIM technology. You can check if your smartphone is eSIM compatible phones and devices here Alternatively, you can check directly in your phone settings to see if it has options like "add eSim" or "add mobile plan" to ensure your phone does support eSim function.

Your plan activates immediately upon scanning the QR code and connecting to any supported network. For instance, if you purchase a 1-day plan and activate it at 10 AM, it remains active until 23:59 on that day.

After your purchase, we will send a QR code to your email. Either print the QR code or open it on your computer or other devices. On your cell phone, go to Settings > Mobile Data > Add Data Plan and scan the QR code. Your phone will allow you to assign a specific name to this data plan. You will now be able to switch between your data plan and the original plan from your provider. Your eSIM will only be operational once you arrive at your destination. Once you land, turn on data roaming on your cell phone settings and activate the data plan.

Data roaming must be enabled to use the eSIM.

Certainly! With WoW eSIM, you can share data across devices by creating a WiFi connection using your smartphone. Refer to your device instructions for guidance on setting up a WiFi connection via a mobile hotspot.

We are offering a data Sim and the basic package service does not include phone number to receive incoming calls and messages. However, note that you can still use Facebook, Messenger, WhatsApp (and other messenger services) for calls and messages even though you exchange the Sim cards and use eSim for data connection instead of your regular Sim.

Typically, you'll be allocated a 4G data limit, followed by unlimited 3G once you've exhausted it. However, the quantity of 4G data you receive is contingent upon the package you select. Please ensure to review the package details provided in the product description.

Full refund is offered if a technical issue cannot be resolved and if you contact us when the issue occurs. If the it is a user related issue (e.g. phone does not support eSim, change of plans), an admin charge applies to cover part of the incurred costs.

Yes, you can use eSIM without Wi-Fi. eSIM allows you to connect to cellular networks for data, without relying on Wi-Fi connectivity.

The eSIM functions perfectly even without a phone number since we primarily provide a data SIM. Our basic package service does not include a phone number for receiving incoming calls and messages. eSIM is solely utilized for network connection purposes.

Yes, eSIM is generally considered safe for banking, as eSIM can't be physically removed, which means a thief can't just pop out your SIM and access your bank account. However, it's essential to follow standard security practices such as using secure networks, keeping your device and credentials secure, and using two-factor authentication when available to protect your banking information.

eSIM technology itself does not significantly drain phone battery. However, like any other feature that utilizes wireless connectivity, such as mobile data or calls, the use of eSIM may contribute to battery consumption. This consumption is generally minimal and comparable to that of traditional SIM cards.

The QR code is unique and can only be used once on one device. Therefore, it can not be transferred to new phone. In case, you encounter any connection issues, please contact us for assistance and refrain from deleting your eSim.

The QR code is unique and can only be used once on one device. If you delete the eSIM, you cannot retrieve it. Therefore, please be cautious and avoid deleting the eSIM from your device under any circumstances.